Privacy Policy

 

Privacy Policy

Thank you for choosing Taxi Service in Indore . We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of users (“you” or “your”) who use our taxi services in Indore.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Full name

  • Mobile number

  • Email address

  • Pickup and drop-off locations

  • Payment information (processed through secure third-party gateways)

b. Location Data

We collect real-time location data from your device when you use our app or services to provide accurate pick-up and drop services.

c. Usage Data

We collect information on how you interact with our service, including booking history, feedback, and app usage patterns.

2. How We Use Your Information

Your data is used for:

  • Booking and dispatching taxis

  • Providing customer support

  • Sending trip confirmations and receipts

  • Improving our services and user experience

  • Ensuring the safety of passengers and drivers

  • Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Our registered drivers to fulfill bookings

  • Third-party payment processors

  • Law enforcement agencies when required by law

  • Service providers that help us operate our business (e.g., SMS gateways)

All third parties are required to handle your data securely and only use it for specified purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. While no method is 100% secure, we strive to use industry-standard practices to safeguard your personal information.

5. Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent for data processing (where applicable)

To exercise any of these rights, please contact us at 9238901818.

6. Cookies and Tracking Technologies

Our website/app may use cookies to enhance user experience and collect analytics data. You can control cookie settings through your browser.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Address: 110,Kanadia Rd, Sanvid Nagar, Indore, MP 452001
Phone: +91 9238901818
Email: info@taxiserviceinindore.com

 

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