Welcome to Taxi Service in Indore, a leading taxi service provider in Indore. By using our website, mobile application, or any of our services, you agree to the following terms and conditions. Please read them carefully before booking a ride.


1. General

  • These Terms and Conditions apply to all bookings made via our website, mobile app, phone, or in person.

  • Taxi Service in Indore reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.


2. Booking and Payment

  • All bookings are subject to availability.

  • Bookings can be made online, via phone, or through our mobile app.

  • Full payment is required at the end of the ride. We accept cash, UPI, and major credit/debit cards.

  • Advance payments may be required for outstation bookings or high-demand periods.


3. Cancellation and Refund Policy

  • Local rides: Cancellations made less than 30 minutes before the scheduled pickup time may incur a cancellation fee.

  • Outstation rides: Must be canceled at least 6 hours in advance to avoid penalties.

  • Refunds, if applicable, will be processed within 7-10 business days to the original payment method.


4. Passenger Conduct

  • Passengers must behave respectfully towards drivers and fellow passengers.

  • Smoking, alcohol, and illegal substances are strictly prohibited inside the vehicle.

  • Damage to the vehicle caused by passenger negligence will be charged accordingly.


5. Driver Conduct and Responsibilities

  • All drivers are licensed, verified, and trained to provide safe and courteous service.

  • Drivers are required to follow all local traffic laws and safety regulations.

  • In case of any driver misconduct, please report immediately to our customer support.


6. Liability

  • [Your Company Name] is not responsible for delays due to traffic, weather, road closures, or other conditions beyond our control.

  • We are not liable for any loss or damage to personal belongings left in the vehicle.

  • In case of an accident, standard third-party insurance policies apply as per government regulations.


7. Privacy Policy

  • Your personal data is collected solely for booking and service purposes.

  • We do not sell or share your information with third parties, except as required by law.

  • For more information, refer to our Privacy Policy.


8. Complaints and Dispute Resolution

  • All complaints must be reported within 24 hours of the ride.

  • Disputes will be resolved as per the laws of the state of Madhya Pradesh, with Indore courts having exclusive jurisdiction.


9. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Taxi Service in Indore
Phone:9238901818
Email:info@taxiserviceinindore.com
Address: 110, Kanadia Road, Sanvid Nagar,Indore, Madhya Pradesh 452001


By booking a ride with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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